Sequence Pickup Orders. Clear the Lunch Rush.
PickNGo routes your couriers and orders your pickup queue so peak retail hours clear fast. No parking-lot pileup. No customers leaving frustrated.
| Order | Zone | Courier | Status | ETA |
|---|---|---|---|---|
| #2847 | Zone A | M. Santos | Priority | 2 min |
| #2851 | Zone B | F. Lima | Ready | 4 min |
| #2848 | Zone A | R. Costa | En Route | 6 min |
| #2855 | Zone C | T. Andrade | Ready | 8 min |
| #2843 | Zone B | C. Rocha | Cleared | Done |
A 20-Minute Wait Costs You the Next Customer
When pickup queues back up during peak hours, walk-ins leave, courier costs spike, and staff scramble without a clear sequence. That gap is predictable. It doesn't have to happen.
Three Steps to a Clear Pickup Queue
PickNGo connects to your existing POS and dispatch channel. Setup is hours, not weeks.
Orders Arrive
Pickup orders flow in from your POS or order management system. PickNGo reads order status, zone, and expected courier ETA in real time.
AI Sequences the Queue
Our dispatch engine assigns each order a priority score, routes couriers to the right zone, and surfaces the next action to your team before the bottleneck forms.
Staff Dispatches Fast
Staff see a single, ordered queue on their phone or display. Couriers get an SMS confirmation. Orders clear in sequence. No arguments about who is next.
From 18-Minute Waits to Under 4
Results measured across 3 pilot stores in the Sao Paulo metro area during the first 60 days of rollout.
Before PickNGo our Saturday lunch shift was chaos. We had couriers arguing in the aisle over who got their order first. Now the queue just runs itself. Staff focus on packing, not managing lines.
Marcos Oliveira, Store Ops Lead at a Sao Paulo supermarket chain (from our early-access program)We went live in a week. The integration with our existing order management was straightforward and the pilot results were real. Wait times dropped in the first two weeks.
Renata Costa, Head of E-commerce at a household goods retailer, Sao Paulo metro (pilot partner, first 60 days)Connects to What You Already Run
PickNGo works with the systems your stores use today. No rip-and-replace. API-first design means most integrations complete in a day.
Ready to Clear Your Parking Lot?
Book a 30-minute demo and we'll show you how PickNGo fits your store layout, your POS, and your peak shift.